What is Marinatr.com?
Marina is a brand of EMIRE TEXTILE..
Beginning its journey in 2006 with an experienced team who has 16 years of sector experience, Emire Textile has analyzed the needs of the sector well with its modern perspective and different design line and started to make special productions on company basis by reaching different masses in a short time.
Having sales volume in Turkiye and many points in the world thanks to the success it gained through beach wear, casual wear and sportswear production, Emire Textile has 1 million production capacity annually together with its own production lines and its domestic suppliers.
Emire Textile has become a leading company in the sector with its staff who are sensitive to customer requests and can respond quickly to needs. In addition to being the country’s best-selling company in its category with the brand Marina, Emire Textile is a Class-A supplier that compensates the production of leading companies in Turkiye.
It exports to many countries in Europe, Asia and America and meets the product demands of large chain stores with its production line in different categories. The fact that it presents each process from the beginning of production until the shipment of the products to its customers with online software and adopts a transparent approach in production has made Emire Textile one of the most preferred manufacturers in the sector.
Emire Textile has become a trendsetter in the sector with its model, color and pattern line which were formed by the design team that closely follows fashion and the needs of the industry. Construing the quality, design and price triangle together is one of its strengths. It shows that it is always one step ahead with its distinctive design line and innovative perspective, especially in the production of hijab swimsuits, tracksuits and women's wear.
Emire Textile, which has been based on ethical, quality and human health sensitive production since its establishment; passes its products through 12 different durability tests and uses environmentally friendly fabrics and materials in production.
Supports female employment with its female staff, who make up 80% of its employment; also it adopts an inclusive and integrative perspective as company principle.
As a result of all these approaches; it is able to provide its customers with the best service at the most affordable prices thanks to its employees with the same dedication and the ability to act quickly. Emire Textile, whose fundamental approach is to focus on value; continues to grow, get stronger and create value for its country with new investments!
Is it safe to shop on your site?
Marinatr.com uses an SSL Certificate that ensures the security of the information transmitted with 256-bit encryption. The card information used while shopping at Marinatr.com is not recorded and cannot be seen by third parties.
Are the products sold original?
All products sold through Marinatr.com are our own manufacture and registered.
Where are Marina stores?
Sinpaş Kızılbük Marina AVM / Marmaris / Muğla / TURKIYE
How much is the shipping fee?
International shipping fee starts from 9.90 $.
Shipping costs vary depending on the country to which your order will be sent. You can see the shipping cost by country on the cart page.
For detailed information about your overseas orders, visit the "Abroad" tab in the "Customer Services" section.
Different orders you make on the same day are sent with the same cargo, and only one cargo payment is taken.
When will my order arrive?
The product you order will be shipped within 24 hours. When your order is shipped, the necessary information is provided to your mobile phone and e-mail address registered in the system.
How can I find out where my cargo is?
You can check your orders in the "Order Tracking" section in the "My Account" tab. When your order is shipped, you will be notified by e-mail and sms.
Which shipping company do you deliver with?
At Marinatr.com, product shipments within Turkey are made with Aras Cargo.
International shipments are made with DHL, UPS, FEDEX, ARAMEX.
Is delivery available on weekends and public holidays?
On Saturday, cargo companies within Turkey work half a day and limited deliveries are made. Cargo companies do not deliver on Sundays and public holidays.
My order arrived when I was not at my address, how can I get it?
The cargo company delivers your order to the address you specified. If you cannot be found at your address, a note will be left informing you that you can pick up your package from the nearest branch. You must receive your package from the specified branch within 3 days.
Do you deliver abroad?
Your orders from Marinatr.com are sent abroad.
For detailed information about your overseas orders, visit the "Abroad" tab in the "Customer Services" section.
Can I combine orders?
Marinatr.com, if your order has not been prepared yet, if you choose the same address and the same payment method, your orders will be combined in one package and you will not pay any additional shipping charges.
How can I order?
You can add the products you want to buy in the product detail to your cart by clicking the "Add to Cart" button. After collecting the products in your cart, click on the “Make Payment” button.
On the screen that opens, you will be asked to enter your address and payment information.
You can follow these pages step by step and click on "Complete Order" to complete your order.
Can I order by phone?
For customer services, you can place your order and get support by calling our phone number 0224 222 91 11 and writing to our whatsapp number 0553 714 80 17.
How many sizes should I get?
You can choose the size you wear in your daily life from our website. You can also get information by examining the "Size Chart" tab in the details of the products on our site.
Is there a difference between the sizes abroad and the sizes in Turkey?
Sizes in Turkey and abroad are the same. Our products are all EU sizes. For detailed information about your overseas orders, visit the "Abroad" tab in the "Customer Services" section.
With which shipping company can I ship?
You can send the product with the cargo company that was sent to you.
Değişim ve iade işlemini nasıl yapabilirim?
Returns and exchanges of our products must be delivered to the cargo on the same day that the cargo is received by you. Otherwise, it will not be accepted due to hygienic conditions.
If the product or products you want to exchange or return are unused, the package is not damaged, and the re-saleable feature is intact, it must be returned with all its accessories and its original box.
Not : İade ve değişim yapmak istediğiniz siparişiniz için 30 TL kargo ücreti alınmaktadır.
How can I cancel?
First of all, you should check your order from the "My Account" tab on your home page. If your order is not in "Preparing" or "In Cargo" status, you can cancel it.
You can cancel your order by sending us an e-mail from the communication section of our site, by calling our number 0224 222 91 11 or by writing to our whatsapp number 0553 714 80 17.
How long is the exchange and return period?
Returns and exchanges of our products in hijab swimwear groups must be delivered to the cargo on the same day when the cargo is received by you.
The product I received is defective. What should I do?
If you inform our customer representative and send the product to us with your invoice within the replacement period, necessary checks will be made and the product/products will be exchanged if they are in stock.
I placed an order with cash on delivery. How will you return the payment?
Payment at the door is closed abroad.
When will I be refunded for the product I returned?
After checking the compliance of the product with the return conditions, Marinatr.com will make a refund to your credit card. Depending on your bank, it may take a few days for you to see your refund on your credit card. This process is completely dependent on your bank and Marinatr.com has no right to interfere with your bank.
To which address will I send my exchange and return?
Adress: EMIRE TEKSTIL
Soğanlı Mahallesi, İstanbul Caddesi. No:335-337 Kat:2 Kapı No : 2
Osmangazi / BURSA / TÜRKİYE
Yurt içinde, müşteri temsilcilerimizden anlaşma kodumuzu öğrenerek iade ve değişim ürünlerinizi gönderebilirsiniz.
Yurt dışında, müşteri temsilcilerimizden anlaşma kodumuzu öğrenerek iade ve değişim ürünlerini gönderirken paketinizin üzerine “İade / Return Product” yazmayı unutmayınız.
Do you have the option to pay at the door?
Payment at the door is not used abroad.
Is there a credit card installment?
No installments are made for foreign credit cards.
Which cargo company provides payment at the door service?
Valid for orders from Turkiye only.
Do you have delivery abroad with payment at the door?
Payment at the door option is only valid for shipments within Turkey.
For detailed information about your overseas orders, visit the "Abroad" tab in the "Customer Services" section.
What are the overseas payment options?
At Marinatr.com, you can pay for your orders to your overseas delivery address by Paypal, Credit card, Wester Union or bank transfer. When you choose the money transfer option, you can see our Dollar and Euro accounts belonging to our company and make money transfers. Your basket amount is calculated from the exchange rate valid on the day you place your order. When paying by bank transfer, please do not forget to write your order number in the description section.
For detailed information about your overseas orders, visit the "Abroad" tab in the "Customer Services" section.
Nasıl üye olabilirim?
Marinatr.com ‘a üye olmak için ana sayfamızın sağ üst köşesinde yer alan “ÜYE OL” seçeneğini tıklayarak açılan sayfadaki ilgili alanları doldurup sayfanın altında yer alan “KAYDET” butonuna basmanız yeterlidir.
Üye olursam ne avantajım olur?
Üyelere özel kampanyalardan haberdar olursunuz.
Siparişinizi üyelik sayfanızdan hızlıca takip edebilirsiniz.
Siparişinizi vakit harcamadan hızlı bir şekilde tamamlayabilirsiniz.
Üye olmak ücretli midir?
Marinatr.com ‘a üye olmak ücretsizdir.
Üye olmam şart mı?
Üye olmadan da alışveriş yapabilirsiniz.
Üye olmadan yaptığınız alışverişlerde kargonuzu takip edemezsiniz ve üyelik avantajlarından faydalanamazsınız.
Yurtdışı Web Sitemiz Yayında!
To order from abroad www.marinatr.com/en You can create your order on our website.
Do you have overseas delivery?
We ship to 124 countries, especially European countries.
To order from abroad www.marinatr.com/en You can create your order on our website.
I live abroad. Are the TR sizes and the sizes here the same?
All of our products are EU sizes. Whatever size the clothes you wear, you should choose that size.
To order from abroad www.marinatr.com/en You can create your order on our website.
How much is the shipping fee abroad?
Our international shipping rates start from 9,90 $. Your shipping amount varies according to the country to be sent. You can see the shipping amount in the cart or by selecting the country on the purchasing screen.
To order from abroad www.marinatr.com/en You can create your order on our website.
How can I pay from abroad?
You can pay for your orders by Paypal, Credit card, Wester Union or bank transfer.
Marinatr.com is protected by an SSL certificate that ensures the security of credit card information. You can shop with confidence.
To order from abroad www.marinatr.com/en You can create your order on our website.
Do you ship abroad with payment at the door?
Payment at the door option is only valid for shipments within Turkey. You can pay by Credit card, Paypal and bank transfer from all countries.
To order from abroad www.marinatr.com/en You can create your order on our website.
When will my order arrive?
Your overseas orders are delivered within 3-10 days after they are shipped.
To order from abroad www.marinatr.com/en You can create your order on our website.
Which shipping company do you deliver with?
International cargo shipments are provided by DHL, UPS, ARAMEX, FEDEX cargo.
To order from abroad www.marinatr.com/en You can create your order on our website.
Is it safe to shop on your site?
At Marinatr.com, SSL Certificate is used, which ensures the security of the information transmitted with 256-bit encryption. All of the card information used while shopping is never recorded and never shared with third parties.
To order from abroad www.marinatr.com/en You can create your order on our website.
How can I find out where my cargo is?
You can check your orders in the "Cargo Tracking" section in the "My Account" tab.
To order from abroad www.marinatr.com/en You can create your order on our website.
Can I change, cancel and refund?
If you want to return the product or products included in your orders to your overseas address, the shipping fee belongs to the customer. When returning, you must write a return product (Return Product) on your package, and you must also indicate this to the shipping company you sent it to. Otherwise, we cannot be responsible for any taxes or surcharges that may arise from your package. No change is made for overseas orders. The package of the product you will return must be undamaged, unused, not damaged as a result of misuse, and its re-saleability feature must not be impaired.
To order from abroad www.marinatr.com/en You can create your order on our website.
How many days is the return period?
If you want to return the product you ordered for any reason after receiving it, you can return it within the same day you receive it.
To order from abroad www.marinatr.com/en You can create your order on our website.
How can I call you by phone from abroad?
You can call 0 224 222 91 11 to call Marinatr.com customer service.
To order from abroad www.marinatr.com/en You can create your order on our website.
What should I do when my order is cleared by customs?
In rare cases, there is a possibility that packages sent abroad may be subject to customs in the destination country. In this case, the customs officers will contact you and inform you about what you need to do to receive your package. Customs fees may vary depending on your order and country. Marinatr.com does not accept any responsibility if the products it sends are caught in the customs, and the responsibility belongs to the customer if the shipments are caught in the customs.
To order from abroad www.marinatr.com/en You can create your order on our website.
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