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To order from abroad www.marinatr.com/en You can create your order on our website.

 

Do you have overseas delivery?

We ship to 124 countries, especially European countries.

To order from abroad www.marinatr.com/en You can create your order on our website.

 

I live abroad. Are the TR sizes and the sizes here the same?

All of our products are EU sizes. Whatever size the clothes you wear, you should choose that size.

To order from abroad www.marinatr.com/en You can create your order on our website.

 

How much is the shipping fee abroad?

Our international shipping rates start from 9,90 $. Your shipping amount varies according to the country to be sent. You can see the shipping amount in the cart or by selecting the country on the purchasing screen.

To order from abroad www.marinatr.com/en You can create your order on our website.

 

How can I pay from abroad?

You can pay for your orders by Paypal, Credit card, Wester Union or bank transfer.
Marinatr.com is protected by an SSL certificate that ensures the security of credit card information. You can shop with confidence.

To order from abroad www.marinatr.com/en You can create your order on our website.

 

Do you ship abroad with payment at the door?

Payment at the door option is only valid for shipments within Turkey. You can pay by Credit card, Paypal and bank transfer from all countries.

To order from abroad www.marinatr.com/en You can create your order on our website.

 

When will my order arrive?

Your overseas orders are delivered within 3-10 days after they are shipped.

To order from abroad www.marinatr.com/en You can create your order on our website.

 

Which shipping company do you deliver with?

International cargo shipments are provided by DHL, UPS, ARAMEX, FEDEX cargo.

To order from abroad www.marinatr.com/en You can create your order on our website.

 

Is it safe to shop on your site?

At Marinatr.com, SSL Certificate is used, which ensures the security of the information transmitted with 256-bit encryption. All of the card information used while shopping is never recorded and never shared with third parties.

To order from abroad www.marinatr.com/en You can create your order on our website.

 

How can I find out where my cargo is?

You can check your orders in the "Cargo Tracking" section in the "My Account" tab.

To order from abroad www.marinatr.com/en You can create your order on our website.

 

Can I change, cancel and refund?

If you want to return the product or products included in your orders to your overseas address, the shipping fee belongs to the customer. When returning, you must write a return product (Return Product) on your package, and you must also indicate this to the shipping company you sent it to. Otherwise, we cannot be responsible for any taxes or surcharges that may arise from your package. No change is made for overseas orders. The package of the product you will return must be undamaged, unused, not damaged as a result of misuse, and its re-saleability feature must not be impaired.

To order from abroad www.marinatr.com/en You can create your order on our website.

 

How many days is the return period?

If you want to return the product you ordered for any reason after receiving it, you can return it within the same day you receive it.

To order from abroad www.marinatr.com/en You can create your order on our website.

 

How can I call you by phone from abroad?

You can call 0 224 222 91 11 to call Marinatr.com customer service.

To order from abroad www.marinatr.com/en You can create your order on our website.

 

What should I do when my order is cleared by customs?

In rare cases, there is a possibility that packages sent abroad may be subject to customs in the destination country. In this case, the customs officers will contact you and inform you about what you need to do to receive your package. Customs fees may vary depending on your order and country. Marinatr.com does not accept any responsibility if the products it sends are caught in the customs, and the responsibility belongs to the customer if the shipments are caught in the customs.

To order from abroad www.marinatr.com/en You can create your order on our website.