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Yıldırım VD / 3340562596

Soğanlı Mah. İstanbul Cd. No: 335-337
Osmangazi / Bursa

0553 714 80 17
0224 222 91 11


Data privacy is highly significant for MARINA and we want to be open and transparent with our processing of your personal data. 
We therefore have a policy setting out how your personal data will be processed and protected. It’s important, so please read it and make sure you control your privacy.

Before you start, we would like to explain our privacy principles:

Scope of our Privacy Policy

1. Who is the controller of your personal data?

2. Who is the Data Protection Officer?

3. What type of personal data does MARINA collect?

4. For what purpose does MARINA process your personal data?

5. Does MARINA share your personal data?

6. Does MARINA send marketing messages to you?

7. Your information and countries outside Europe

8. How long does MARINA process your personal data?

9. What are your rights?

10. What about cookies and similar tracking technologies?

11. Update of this Privacy Policy due to improvement of our Services

12. How to contact us?

13. Reporting A Security Vulnerability

  1. Who is the controller of your personal data?

The data controller for the processing of the data is EMİRE TEKSTİL MAĞAZACILIK İTHALAT VE İHRACAT TİCARET LİMİTED ŞİRKETİ (“MARINA”), with Corporate Tax ID number [3340562596]. The contact details of MARINA are as follows:

We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer via the following contact details:

We use your personal data in a number of different ways — what we do depends on the information. The tables below set this out in detail, showing which type of personal data we collect and the purpose of collecting them.

Category of Personal DataExamples of the Personal Data
Credentials & Contact Information
Such as your name, date of birth, national ID number, nationality, email address, postal address, telephone number and any other personal data
Order Information
Such as purchase, delivery and payment details, name and address of the recipient- if different from the customers
Payment / Card Information
Such as name of the card holder, card type, card number, expiry date and cvv code, invoice information, bank account number, etc.
Preference Information
Such as customer’s marketing preferences, account settings including any default preferences, any preferences indicated; such as country, language and currency, the type of products that the customer interested in or the areas of our website that the customer visits
Purchase History and Saved Items
Such as the products bought by the customer and/or stored in the customer’s basket for another time
Contact History
Such as the conversation made between Marina and the customer via phone, social media and instant chat whether related with an order or not
Device Information
Such as the IP address, internet provider, operating system and browser used, type of device; such as laptop or smart phone, device cookie settings and other device details, the geographic region which customer’s device reports to us
Legal Transactions and Compliance InformationSuch as criminal records

You don’t have to give us any of this personal data but if you don’t, you may not be able to buy from the site, and you are unlikely to receive our optimal overall customer experience.  But that is your choice – and we respect that.

We also anonymise and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving our site and app, and developing new products and services. We also share this information with third parties. 

MARINA processes your personal data for the following purposes and based on the following legal basis: 

The Purpose of Processing your Personal DataLegal Basis for the Processing
To meet requests or applications that you make through the Corporate Contacts and Customer Contacts channelsPerformance of a contract and our legitimate interest in keeping our customers/prospects updated about our services and products
To analysis of usability and quality to improve our servicesPerformance of a contract and our legitimate interest in keeping our customers/prospects updated about our services and products
To process your purchases and to provide you with the services and information offered through the website and which you requestPerformance of a contract 
To verify and carry out financial transactions in relation to payments you makePerformance of a contract 
To improve and customize our website, products, services and business in general, such as by tracking your product preferences, shopping history and interactions through the websiteOur legitimate interest to improve our products and services
To identify visitors of the website
Our legitimate interest to get to know our customers better and improve our services accordingly
To carry out data analytics and market research 
Your prior explicit consent and our legitimate interest in keeping our customers/prospects updated about our services and products
To carry out data enrichment, such as by analyzing your product preferences, shopping history and interactions with the Website together with data collected from third parties, such as data that you agree to share with us on social networks (e.g., Facebook, Instagram, etc.) and/or that we may collect from publicly accessible databases
Your prior explicit consent and our legitimate interest in keeping our customers/prospects updated about our services and products
To resolve your queries or complaintsYour prior explicit consent
To send the marketing communications containing news, information and updates about our products and services, offers, promotions and special events, and other marketing communications that may be of interest to you (by SMS, email or telephone), and customize your experience with us to your interests and shopping habits and improving our services, notably via profiling. We also may use the data we collect about you to assist us in advertising our products and services on third party websites – please see our Cookie Policy for additional information.Your prior explicit consent and our legitimate interest in keeping our customers/prospects updated about our services and products (for marketing via SMS and phone, Your prior and appropriate consent is required).

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.

However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement: 

We may provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you.

If you have said we can, we’ll send you marketing messages by email, SMS, to keep you aware of what we’re up to and to help you see and find our products. If you would like to stop receiving marketing messages from us you can do following;

Once you do this, we will update your profile to ensure that you don’t receive further marketing messages. Please note that, as MARINA comprises a complex web of many inter-connecting services, it might take a few days for all our systems to be updated, so you might get messages from us while we process your request.

We have a fulfilment centre in the Turkey, which we may use for processing orders from customers in the EU. The Turkey is not a country in respect of which there is a European Commission decision of adequacy, and we protect your privacy and your rights through the use of the European Commission’s standard data protection clauses. More information about these is available here:

We’ll only hold on to your information for as long as you are a customer. If you no longer wish to be a customer, you can also contact our Customer Experience team and request to delete all the information we have on you.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms & Conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.

You have the following rights, which may be exercised via sending and e-mail to the e-mail addres

We use cookies and similar technologies to deliver a tailored and smoooth online experience. For detailed information about how MARINA uses cookies and similar, please read our .

  1. Update of this Privacy Policy due to improvement of our Services

We constantly work to improve our offerings in order for you to get an even smoother user experience. This includes both changes in existing services and new services over time. Thus, we may change this page from time to time, to reflect how we are processing your data.

If we make significant changes, we will make that clear on the MARINA website or other MARINA services, or by some other means of contact such as email, so that you are able to review the changes before you continue to use MARINA. 

  1. How to contact us?

We always want to hear from our customers (especially if you feel we’ve let you down or could do better).

If you,

please don’t hesitate to contact our Customer Experience team, who will be happy to answer any questions you may have, thought telephone and or email determined above.

  1. Reporting A Security Vulnerability

We’re all about taking risks when it comes to our designs, just not our security. If you’ve noticed something’s up with our tech, let us know. Drop an email to with your contact details, including your company name and details of the vulnerability and what we need to do to reproduce or validate it.

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